Wednesday, July 20, 2005

Todays thought...what an anniversary.

Sadly to say I was not arround for this spectacular day in history but for those of you who don't know, it is the 36th anniversary of the infamous moon landing. Buzz Aldrin and Neil Armstrong made quite a staple in history today 36 years ago.

I remember my mama telling me that she watched it in awe. She told me that a member of her familly was crying at the time. When she asked them what was wrong...they told her that they'd never thought they'd see the day when man walked on the blue cheese. She had also told me a story previously about a neighbor to Buzz Aldrin. When he was a kid their next door neighbors were having an argument about a..."favor" from the wife. She told him that she would only do that if "Little Buzz Aldrin" walked on the moon. Guess he got lucky that night! Now don't mark my credits on that one, I can't remember who my mama said she heard that from...but, ya know. Makes for a good story huh? I will have to locate the source of the story at a later time.

Not much else is going on here. Saturn is down from home. I am so excited. The other night we went out and ... well ... we were too close to a hangover the next day. But we had a blast. I'm so glad she's here. Then of course Puck is just a ham. He is so cute! Almost 8 months old. Looks just like his mommy. And Saturn is such a proud mommy. She has overcome a lot of obstacles in the situation and I am so proud of her. She's gunna make it just fine. I have all the faith in the world of it.

I guess thats about it. To my mama and daddy...Happy Anniversary. Over 2 decades together and still going strong. Hope everyone has a good one...I'm outy!

Saturday, July 02, 2005

Todays thought....GREAT CUSTOMER SERVICE.

My mama as you well know has a hearing aid and now has a cochlear implant. Cellphones and their technology now holds the capability of Blue Tooth. Now to a lot of you, it is simply a fun little tool on your phone that allows you to plug into radio and cute little things like that. For people like my mama and those of you out there that wear hearing aids, you know that it is a lot more than that. There is a technology in the hearing aids now that will allow you to connect directly to a phone. Blue Tooth is that technology.

Finding this out she looked for a phone on e-bay that had Blue Tooth technology to go with her cellular plan. She purchased a Nokia first. No big deal to unlock, I just went to Google and typed in unlock codes Nokia. Beautiful thing that Google. So anyway, got it unlocked and it ended up not working out for her. Great phone. Beautiful phone. Took pictures and everything. But it had an internal antenna. As most phones do now. Well with the internal antenna she could not pick up good signal anywhere. But low and behold, we went to looking and found a phone put out by Motorola that had Blue Tooth technology. EUREKA! We have a winner! External antenna and everything. Perfect for her! Well, we get it home and low and behold...it needs to be unlocked. So, I go to my trusty Google for help. Well, we don't notice on there, that unlike the Nokia that we had previously purchased that asked for an unlock code...that this perticular model was for AT&T Wireless customers only and needed a subsidy code. Guess what you can't get online. Yep, you guessed it, a subsidy code.

So I call our service provider. They tell me that I have to either get the subsidy code from Motorola or from AT&T Wireless. So I get the number for AT&T Wireless. I am sure you are aware that they have now merged with Cingular. Being that as it may, when I call this number for AT&T Wireless, I get transfered to Cingular. So I talk to them. What do they do, they give me another number to try because they can't unlock an AT&T Wireless phone when they are Cingular. So I call this other number that they give me. It is an automated system. Does this help me...we wait and see. It gives me yet another toll free number to call. Now this is number 3 that I have been given to reach someone with AT&T Wireless. So I figure, what the hell, third times a charm...right? I call the number and take a guess what happens.

YEP! Transfered to Cingular! At this point I'm slightly upset. So, I decide I'm gunna take a crack at Motorola. They have good customer service but low and behold, what do they tell me, by law, they are not allowed to give out subsidy codes. Or unlock codes for that matter.

So...back to my trusty Google. Unlocking a phone with a cable. Now if you don't know, it can get REALLY EXPENSIVE! A lot of the companies that do this are over sees and everything is in Euro and everything else as far as pricing and it would take weeks for her to get her phone back. So off to e-bay. We get on there and what do we find...a company called Unlock to Talk out of Utah. $10. In American Dollars. Free shipping and a little bit extra if you want it shipped priority and what not. Understandable.

So, we look at his feedback. Couple of negatives but over all, good rating. Well I get to looking at his negative and neutral feedbacks and find that all of the negatives on him are not about him. They are from him. So, I tell mama...go for it. Looks like a great person to deal with and seems to be someone who know's what they're doing.

Now in the midst of all of this, I probably call this guy that owns the place 4-5 times asking him questions about this before I have my mama send her phone all the way out to Utah. Very courteous. And I am positive I probably crawled all over this guys nerves, for nothing more than the questions. But very nice none the less. So, my mama sends her phone out on Monday. By Thursday we were wondering if he had even gotten her phone yet because we didn't know. So on Friday I call again. I get a very nice lady on the phone who said that she would make sure that he got the message I had called and would have him call me.

Well, mama and I have us a girly day today, nails...hair...you know the deal. She gets home and her phone is there. Unlocked, working and ready to go. I called him back once again to let him know, the phone was here, working and how grateful I was that it got there. I felt the need to just let all of you readers that visit my site know...if you need a phone unlocked, look this guy up. You can go to www.unlocktotalk.com. Great customer service, very fast, very courteous. 2 thumbs WAY UP!

Well, I guess that's all for tonight. Have a good one everyone...and until next time...well...I guess just do what you do!